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  1. Windows Central Question's Avatar
    My Internal driver DVD does not work anymore. The drive appears in devices and drives, it opens when I click on it, but no media is reported. Microsoft Driver looks correctly pointed to system32/DRIVERS/cdrom.sys

    I am coming from a win 8.1 updated to win 10. It used to work.

    I guess it is a SW issues, somehow related to regedit. I am a little scared of a clean win 10 installation (everything works fine and I would like not to reinstall all the programs).

    Any way I could fix it?
    10-11-2016 09:54 AM
  2. holdum333's Avatar
    Hi and welcome to Windows Central. The first thing I would do, is try to update the driver by going into the devise manager!
    Here's some suggestions from Microsoft!
    https://support.microsoft.com/en-us/kb/314060
    Attached Thumbnails capture25.jpg  
    10-11-2016 12:38 PM
  3. holdum333's Avatar
    Use the trouble shooter! Here's screen shot!
    Attached Thumbnails capture26.jpg  
    10-11-2016 03:59 PM
  4. Enrico99's Avatar
    Many thanks.
    I have (re-)tried all of the above. but no changes.
    Also tried removing [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\atapi\StartOverride] "0"=dword:00000003

    Any other suggestion?
    10-11-2016 04:45 PM
  5. holdum333's Avatar
    Hi You could try a in-place repair upgrade if you think the upgrade caused your issue. I really doubt that it did. Here's how to do a in-place repair upgrade by Shawn Brink( my hero and idol) You might try cleaning the drive! Here's excellent link! How to Clean Your DVD Drive
    http://www.tenforums.com/tutorials/1...e-upgrade.html
    10-11-2016 05:44 PM
  6. Enrico99's Avatar
    At the end I have done a clean installation using the MediaCreationTool (keeping only personal files). It works as before. I can tell it is an HW issue. Also tried cleaning,
    Now I have reverted back to my previous windows image as I don't want to reinstall all programs.
    10-12-2016 10:04 AM
  7. holdum333's Avatar
    At the end I have done a clean installation using the MediaCreationTool (keeping only personal files). It works as before. I can tell it is an HW issue. Also tried cleaning,
    Now I have reverted back to my previous windows image as I don't want to reinstall all programs.
    Hi! Are you saying it's a hardware issue?? The link I attached would have performed a repair upgrade and it would have kept your programs. DVD drives are not that expensive. You can also get a USB DVD drive and they work well! Good luck!
    https://www.amazon.com/Ploveyy-Porta...pUvbUpU3576763
    10-12-2016 10:20 AM
  8. Matjaz Erj's Avatar
    I have some problems, whe I made update to W10. I try a lot of things,nothing work. Then I buy new cheap dvd for about 17evro. This work ok.
    10-12-2016 10:41 AM
  9. Enrico99's Avatar
    Many thanks to all. Anyhow I was able to do a clean installation and getting back to my previous system. Only waste of PC time. I will try with another drive to be sure .... Then my PC is under warranty so they should fix for free (I am worried about the waste of time).
    10-12-2016 11:14 AM

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