10-11-2016 04:16 PM
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  1. Windows Central Question's Avatar
    Windows Central Question
    BLU Win HD LTE phone running Windows 10. Sent a text and the text app stopped working (wouldn't even come up anymore). So I thought I'd power down the phone and power it back up. When I did, I got the blue screen with the sad face :( . Doing a hard reset does nothing. How can I get the phone back up again? Thanks.
    10-11-2016 01:37 PM
  2. Zulfigar's Avatar
    Zulfigar
    Windows Device Recovery Tool
    holdum333 likes this.
    10-11-2016 03:59 PM
  3. holdum333's Avatar
    holdum333
    Hi You can find this windows tool here!
    https://support.microsoft.com/en-us/...overy-tool-faq
    10-11-2016 04:16 PM
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