Lumia 640 xl internal memory is full

I moved all the apps , photos and every possible items to the external memory, but still shows the memory full, email and messging shows 1,42 gb but i don``t find a way to see and clean that ,,besides, others show 916 mb but same i don`t see that info anywhere even connected to a pc

I bet your answer you will get here is to do a soft, hard reset.🤔

Do a soft reset, clear cache from Internet Explorer. This should free up some space on your phone

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