10-18-2016 08:56 AM
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  1. Windows Central Question's Avatar
    Windows Central Question
    This makes it hard, if not impossible to enter number and hashes.
    10-18-2016 06:13 AM
  2. charlatan1978's Avatar
    charlatan1978
    Trusted Member
    Q&A Team
    Ambassador
    Hi, sounds like it could be a problem with the proximity sensor.
    Do you have a phone case or screen cover?
    How long have you had the problem?

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    10-18-2016 07:31 AM
  3. abhishek singh21's Avatar
    abhishek singh21
    Ambassador
    Originally Posted by Windows Central Question
    This makes it hard, if not impossible to enter number and hashes.
    have you dropped your device recently? for better idea of the issue please visit a nearby authorized care center for an inspection.
    10-18-2016 08:56 AM
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