1. Windows Central Question's Avatar
    I started noticing that my Lumia 950 sometimes wouldn't charge on the wireless charger. Then today it seemed like the phone wasn't sitting properly on the charging stand. So, I opened the back and discovered that the battery was bulging. I called B2x and they said the phone was still under warranty, so they emailed me a label to send it in for a replacement battery (why they couldn't just swap the battery is beyond me). So, If your 950 is having charging problems, you might want to check the condition of the battery. At least it's not a Samsung!
    10-18-2016 12:02 PM
  2. Lee Power's Avatar
    The battery charging fault might be down to the phone. That's why they will either exchange it for another 950 OR test your phone & if it gets a clean bill of health, then replace the battery.
    10-18-2016 12:18 PM
  3. BrianUnd's Avatar
    Makes sense. It was SO hard to understand the heavy accent of their representative that I might have gotten that, but could barely make out what he was telling me. Well, at least we have our Windows 10 Lumia 521 while we wait for the 950 to return.

    Brian
    10-18-2016 12:30 PM

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