1. Windows Central Question's Avatar
    I have encountered the above code relating to an update of my HP printer software. How do I resolve this?
    10-22-2016 07:03 AM
  2. abhishek singh21's Avatar
    Welcome to windows central forums.

    Similar issue has been solved at microsoft forums , the solution is " right click on start button and select Device Manager from menu. In Device Manager, double click on Printers to expand list. If there are Unknown Devices, right click on each and uninstall them then right click anywhere in the windows and scan for hardware changes this should install default drivers"

    though the above process helped multiple users to fix the issue , you can always other other possible solutions as well mentioned on the MS forums.

    For further knowledge here is the link to MS forums : Windows update failing with error code 0x8024200b and 0x80070490 on - Microsoft Community

    If you need additional help or want to reply to this thread , learn how to join windows central.
    10-22-2016 07:56 AM
  3. holdum333's Avatar
    Hi! If abhishek solution doesn't solve your issue, you might try HP print and scan doctor!
    HP Printers - Using Print and Scan Doctor for Windows to Help Resolve Printer Issues | HP Customer Support
    10-22-2016 11:10 AM

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