Surface Duo is on salefor over 50% off!

  1. Windows Central Question's Avatar
    I am now unable to login to my new laptop. Tells me to go to but don't know how to do that.
    10-26-2016 04:54 PM
  2. Krystianpants's Avatar
    Does the new HP laptop not come with a default user login?

    Once logged in you can go to accounts under settings and see if you can login with your account.

    Remember the account requires the full e-mail address and is case sensitive.

    If you do have access to go to login from there if it doesn't work click on "forgot password" and it will likely send to your specified email account to reset. I would also setup microsoft authenticator on your phone for easy reseting and better security.
    10-26-2016 06:20 PM
  3. Jamlsers's Avatar
    I am now unable to login to my new laptop. Tells me to go to https://www.recoverywindowspassword....ord-reset.html
    but don't know how to do that.
    Even if you didn't have a Microsoft account with HP laptop, as long as you have set other admin account on the laptop , you can still use these to reset locked account password in a free way ,
    Last edited by Jamlsers; 08-22-2017 at 12:51 AM.
    08-17-2017 03:02 AM

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