1. Windows Central Question's Avatar
    phone is totally dead tried everything ...soft reset hatd reset still cannot turn on
    11-09-2016 04:26 AM
  2. abhishek singh21's Avatar
    How could to do resets if it never turns on? Lets get into the details first, when did this begin? Did the device give no response at all when plugged into charger? you should strongly consider going int Microsoft authorized service center for an inspection .


    If you need additional help or want to reply to this thread , learn how to join windows central.
    11-09-2016 04:46 AM
  3. droid-I's Avatar
    Tried charging it with another adapter?
    Tried charging it with another USB cable to e.g laptop or desktop?
    Any chance the USB connector is loose or damaged?
    Last edited by droid-I; 11-09-2016 at 05:06 AM.
    11-09-2016 04:54 AM

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