1. Windows Central Question's Avatar
    My N 640 XL mobile started misbehaving i.e. photos were missing and videos were not playing. This happened approximately one week back. Day before yesterday, i talked to Microsoft toll free number for resolving the issue. The customer care officer advised to press the volume knob and on/off knob together. I tried but no joy. But all on a sudden today morning my mobile has gone dead. Its not switching on only. Please render immediate help.
    11-23-2016 10:48 AM
  2. abhishek singh21's Avatar
    is there any response from the device when connected to the charger?

    If otherwise the,Take your device for an inspection to the nearest authorized servicing enter. This could be a case of motherboard failure.

    If you need additional help or want to reply to this thread , learn how to join windows central.
    11-24-2016 05:28 AM

Similar Threads

  1. 950 XL Stability issues: random restarts and crashes
    By EN-Esty in forum Microsoft Lumia 950 XL
    Replies: 22
    Last Post: 05-26-2018, 10:51 PM
  2. why does my phone have a white screen after entering passcode
    By Windows Central Question in forum Ask a Question
    Replies: 1
    Last Post: 11-24-2016, 09:44 AM
  3. Microsoft rolling out fix for Outlook syncing bug
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 11-23-2016, 10:42 AM
  4. using groove kills my display, pc becomes useless and must be unplugged.
    By Windows Central Question in forum Ask a Question
    Replies: 1
    Last Post: 11-23-2016, 09:48 AM
  5. All my folders are missing
    By Windows Central Question in forum Ask a Question
    Replies: 1
    Last Post: 11-23-2016, 07:37 AM
LINK TO POST COPIED TO CLIPBOARD