1. Windows Central Question's Avatar
    My mobile got updated with 14965.1001 version on Slow Ring last week, post update build was quite smooth and very well performed, having an annoying issue that the Screen goes blank often especially while on incoming calls or sms. There is no way to get the mobile working other than restarting. Post restart unable to find the caller details as well. I tried changing to Fast Ring if any fix applied for the same, but region (Qatar) or some restriction not letting to download fast ring build as well. Please provide me the next build date and fix for the same.
    11-27-2016 10:24 AM
  2. drmega0226's Avatar
    Have you tried changing the region ? Also, what would probably be best is trying a hard reset. Unless this is a known issue in that build.
    11-27-2016 01:06 PM
  3. Jayachandran Elumalai's Avatar
    Changed the region and Tried Soft Reset, It did not solve the problem.
    Last edited by Jayachandran Elumalai; 12-01-2016 at 04:11 AM.
    12-01-2016 03:45 AM
  4. Jayachandran Elumalai's Avatar
    Even after 14977.1000 build update also did not solve this blank screen issue.
    12-07-2016 11:45 AM
  5. Jayachandran Elumalai's Avatar
    Now updated to 15007.1000 build on Jan-13-2017, still this issue exists. Does Windows Mobile team aware of this annoying issue?

    Note: This issue started occurring from the 14965.1001 build on wards, earlier builds were not having such display driver crash issue. Build 14965.1001 onward the performance was so good, however this display crash issue happens very often and annoying.
    I have tried hard reset, soft reset, formatting of SD card, also tried with fresh apps (did not restored previous backups/ settings) nothing resolves this issue.
    01-16-2017 10:31 AM

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