1. Windows Central Question's Avatar
    Hello everyone I got one strange problem! My PC start up normaly and everything is fine, but when i opel Windows Explorer (or File Explorer in Win10) i cannot see my harddisk or anything else .. i only have that quicklinks and that is ..

    I have 2 drives 1 SSD and 1 HD and both of them are new and without errors. Funny thing is that no matter that i cannot acces to C or D disk i can stil open programs/games that are on those disk and that i got shortcuts on desktop.
    12-02-2016 01:42 PM
  2. holdum333's Avatar
    Hi welcome to Windows Central! Not sure I understand your problem. What do you see in Disk Management! If you need more help,please join the forum!
    Also a screen shot would be helpful. Is this what you see?

    Attached Thumbnails capture25.jpg  
    12-02-2016 01:58 PM
  3. Josip Jole's Avatar
    Hello thx 4 help .. here is the screenshot what i see ...


    If i manage to get disk information then sometimes i cant see icon preview i only get blank icons like on screen bellow

    12-02-2016 02:24 PM
  4. holdum333's Avatar
    Hi Thanks for screen shots. See if you can get this. Click on view. Then drop down navigation. Let me know if this helps!
    Attached Thumbnails capture25.jpg  
    12-02-2016 03:02 PM
  5. Josip Jole's Avatar
    nop. .. i mean i cna get that drop down menu .. but no matter what i press i cant get anything
    12-02-2016 03:22 PM
  6. holdum333's Avatar
    Hi what do you see when you click on 'View' ?(File Explorer) What build of Windows are you using. Latest build is 14393.447. Do you have the latest updates?
    I don't know. This might help. You also might think about a refresh-reset or a in-place repair.
    12-02-2016 03:38 PM
  7. holdum333's Avatar
    Hi I will try to help you! Please keep me updated on how things are going. If you have any questions, I will try to answer them!
    Last edited by holdum333; 12-02-2016 at 04:23 PM.
    12-02-2016 03:44 PM
  8. holdum333's Avatar
    Hi ! Here's a excellent link from Microsoft you might like. How did you upgrade to W10?
    12-02-2016 04:24 PM
  9. Josip Jole's Avatar
    huh .. a lot of question ... so .. first .. i cannot tell you what build since i cannot acces Control Panel :(


    I upgrade windows after recive e-mail with link etc etc it was long time ago i think windows10 was still in beta or smth like that .. But never happend anything like this before ..


    Just small update .. it happend again .. so here is what i got after press Detailed panels in view

    12-02-2016 04:50 PM
  10. holdum333's Avatar
    Hi Friend! You seem to have a lot of problems. It could be malware?? It's very hard to trouble shoot a computer this way. I suggest you save your data and reinstall W10. To see what build you have type Winver in search! Here's link from Shawn Brink(My Hero) This will take awhile. I'm thinking your OS is totally corrupt!
    Good luck. Let me know what you decide to do!
    Repair Install Windows 10 with an In-place Upgrade - Windows 10 Forums
    Here a link from HTG about a clean install of W10!
    12-02-2016 05:01 PM
  11. Josip Jole's Avatar
    oh **** .. :(
    I guess no sleeping tonight for me .. thx for help m8 .. i am going to format c: and putt fresh copy of windows .. hope it will help :(


    Just one reminder .. i just found out .. if i get that crappy blank screen from file explorer and in adress bar write c: or d: or dropbox it will open .. so i guess i am looking at win10 problems :(
    12-02-2016 05:07 PM
  12. holdum333's Avatar
    Hi I think that a fresh install is what you need! God luck m8.
    12-02-2016 05:48 PM
  13. Josip Jole's Avatar
    Thx 4 help .. Win10 allready installed .. so far so good :)
    12-02-2016 05:50 PM
  14. holdum333's Avatar
    Thx 4 help .. Win10 allready installed .. so far so good :)
    What media did you use to install W10?
    12-02-2016 05:55 PM
  15. Josip Jole's Avatar
    I have 2 kingston USB sticks one with Win10 and one with Win7 always near my PC or laptopt (if I have to go on buissnes trip)
    12-02-2016 05:57 PM
  16. holdum333's Avatar
    I have 2 PNY flash drives. I have W10 on one and W7 on the other. So you are installing W10 with your W10 Kingston stick ? If you could give a detailed description of how you did this, it would help others!
    12-02-2016 06:06 PM
  17. Josip Jole's Avatar
    Sure thing m8 ..
    You will need:
    1. USB stick
    2. W10/W7/W8 ISO file
    3. Freeware program called "Rufus" (if you dont have any other program to make bootable USB drive :P)

    First thing you need to make bootable USB drive:
    1. Plug in your USB drive
    2. Turn on rufus and select W10 iso file
    3. Press start and wait until "magic" happend :)

    After you make your bootable disk you need to install it:
    1. Turn off your PC
    2. Turn on your PC :-)
    3. Press DEL button (I think some laptops have some strange combo to enter bios but most PC use DEL button)
    4. Once you enter BIOS search for "Boot order" or "Boot devices" (depending on the BIOS) and enter that section
    5. There you want to have your USB to be on the top of the list and your HD's behind it
    6. Once you do that, go out save the info and restart the PC
    7. Follow the on screen instruction
    8. If you are not familiar with partitions and disk use default settings if you are familiar and want to chg smth then use Advance settings in installation and change what you wont to change :)

    After let's say 30-40 min you will have fresh copy of W10 :)
    12-02-2016 06:27 PM
  18. holdum333's Avatar
    Very! Very! nice my friend! That is excellent post and will help others. Thank you m8. You just made this old country boys day! Don't be a stranger here. Come back often and share your knowledge.
    Attached Thumbnails images.jpg  
    12-02-2016 06:32 PM
  19. Josip Jole's Avatar
    glad to help m8 .. :)
    12-02-2016 06:34 PM
  20. holdum333's Avatar
    So how is your rig running now? I hope all is well!
    12-02-2016 06:36 PM
  21. Josip Jole's Avatar
    well .. tbo .. so far so good :) let's hope it will stay like that :) File Explorer is opening like crazy .. well everything is in 5th gear :)
    12-02-2016 06:38 PM
  22. holdum333's Avatar
    Hi friend! What do you use for malware protection. I'm using Windows Defender and MBAM in real time. Do you think you might have been infected.
    Just a thought. I'm always trying to figure these things out! Thanks!
    12-02-2016 07:00 PM
  23. Josip Jole's Avatar
    Well i stop using MBAM long time ago and now i am only on Defender .. well getting infected is one possibility but tbo i dont know ..We will have to see, if everything is working perfectly for couple of days, then infection was the problem .. But i am little affraid that my PSU is slowly dieing
    12-02-2016 07:02 PM
  24. holdum333's Avatar
    HI! PSU not that hard to replace. Lets hope all stays well. I really enjoyed working with you on this issue. I learned a lot and all turned out well so far! MBAM is my friend. I have the life time license. Been using MBAM for years. I wouldn't on on the Web without it
    Hope to see you a lot around the forum.
    12-02-2016 07:09 PM

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