1. Windows Central Question's Avatar
    Hi,

    I had WIFI issues with my new Lumia 650. Nothing happened when I pushed the WIFI icon. So I decided to do a factory reset.

    When it restarted there was nothing there! Not a single app is on my Phone. I knew my email would be gone, but even the mail app is gone!!! There is no start screen, nothing. I can only see the storage app, but it doesn't do anything.

    Can anybody help please?
    12-03-2016 05:33 PM
  2. abhishek singh21's Avatar
    you will have to do a clean firmware install i believe. For that you have to use windows device recovery tool (WDRT) and follow the onscreen commands.

    You can download W.D.R.T here: https://support.microsoft.com/en-in/...overy-tool-faq

    If you need additional help or want to reply to this thread , learn how to join windows central.
    12-03-2016 11:23 PM
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