1. Windows Central Question's Avatar
    I did a hard reset to check whether or not the above stated problem would be fixed but in vain . The problem at hand here is that apps such as WhatsApp , all lumia apps , newly downloaded apps off of the store, even some settings like copy contacts and messages to SD card, backup, motion data etc. Even some native apps like news feed , pic art , weather, one drive etc. Apps that work are MS exchange , calendar , contacts , alarm etc. The symptom is the app keeps returning to the start screen ( home) . The specs are:
    Nokia lumia 630 dual sim
    Software: windows phone 8.1 update
    Os version: 8.10.14234.375
    Firmware revision number: 02040.00021.15053.36003
    Hardware revision number: 4.0.4.0
    12-10-2016 10:40 PM
  2. abhishek singh21's Avatar
    you can try resetting once again as i dont see any single reason reason for this issue. do a hard reset once again and check if this helps.

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    Guytronic likes this.
    12-12-2016 04:45 AM

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