1. Windows Central Question's Avatar
    I'm using a lumia 640 xl dual sim. I updated it to windows 10 few months back and it's been working fine. Today I decided to go back to Windows 8 so I downloaded Windows Device Recovery Tool and started the process. The recovery process stopped midway and my phone is now freezed onto a red screen with the recovery logo on it. On my laptop screen it showed that I should restart my device and start the process all over. But every time I restart my phone it just shows the same red screen. My device is automatically restarting every 3-4 minutes. Please help me out here.
    12-13-2016 03:03 PM
  2. abhishek singh21's Avatar
    try using a different usb cable , pull out the battery and let the device sit without it for a while and try again.

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    Guytronic likes this.
    12-13-2016 09:40 PM

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