1. Windows Central Question's Avatar
    When I went to add another contact to my inner circle, all the previous names were there, however they were in a fade mode, except for one
    Does this mean that they are not holding? When I tap on the faded name, I am told that there is no contact card or something about the account.
    12-16-2016 06:20 AM
  2. spicypadthai's Avatar
    For the contacts you're having problems with, do you have 2+ linked profiles for them? I had a problem with one contact who kept disappearing from my inner circle. For some reason, there were 10 links so I unlinked and afterwards saw 9 separate, duplicate named contacts but some with only one phone number or a Skype name or email address. I'm not sure how they got there but contact management has been wonky since the Outlook.com "upgrade"...anyway, I deleted the dupes, updated the one remaining with all the phone numbers/email addresses, and added it back to the inner circle. It's been fine since.
    12-16-2016 02:51 PM

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