1. Windows Central Question's Avatar
    I have just bought a brand new HTC 8x phone. It has already been setup. After that i wanted to sign into my microsoft account to access the wp store but i can't. It says "we're having a problem with signing in. Make sure you have good reception. If you do, the problem may be a the other end. Wait a little while and try again". I've been trying to sign in for 4 days now. I've tried using both my wi-fi at home and using my phone internet, but it still doesn't work. How do i solve this problem? Is it the phone's problem? Plese help, i really can't do much without signing in.
    12-17-2016 08:42 PM
  2. holdum333's Avatar
    Hi Welcome to Windows Central! See if this helps! https://support.microsoft.com/en-us/...t-sign-in-cant
    If you need more help, please join the forum!
    http://forums.windowscentral.com/ask...community.html
    12-17-2016 08:49 PM
  3. shmsnh's Avatar
    I suggest doing a factory reset and setting it up yourself.
    12-18-2016 11:57 PM

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