1. Windows Central Question's Avatar
    At present, I cannot remember my Microsoft account password, as I set it years ago and have not needed it until now, when I am trying to installed Whatsapp. I have just hit the 'Installe now' button on Whatsapp's webpage, where I have now got the 'Enter your Microsoft account password' page come up on my mobile. BUT.....what do I do AS I CAN'T REMEMBER MY MICROSOFT PASSWORD?!!

    Please, please help, as I have been desperate to get my WhatsApp page, plus many others back! I have had this problem now for months!!
    12-23-2016 06:17 PM
  2. RumoredNow's Avatar
    Go to this page in a browser.

    Click sign in, then go through the "forgot password" procedure.


    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    holdum333 and Guytronic like this.
    12-23-2016 06:22 PM
  3. Windows Central Question's Avatar
    At present, I cannot remember my Microsoft account password, as I set it years ago and have not needed it until now, when I am trying to installed Whatsapp. I have just hit the 'Installe now' button on Whatsapp's webpage, where I have now got the 'Enter your Microsoft account password' page come up on my mobile. BUT.....what do I do IF I CAN'T REMEMBER MY MICROSOFT PASSWORD?!!

    Please, please help, as I have been desperate to get my WhatsApp page, plus many others back! I have had this problem now for months!!
    12-23-2016 06:27 PM
  4. RumoredNow's Avatar
    Threads Merged.

    User... Please do not create multiple threads on your issue. It actually works against you as any advice gets scattered around and a coherent conversation cannot develop as easily...
    Guytronic, holdum333 and libra89 like this.
    12-23-2016 06:29 PM
  5. holdum333's Avatar
    Hi Welcome to Windows Central! This has been asked many times. See if this helps. https://support.microsoft.com/en-us/...t-sign-in-cant
    If you need more help, please join the forum and someone will help you!
    http://forums.windowscentral.com/ask...community.html
    RumoredNow and Guytronic like this.
    12-23-2016 06:32 PM
  6. Tejas Javery's Avatar
    At present, I cannot remember my Microsoft account password, as I set it years ago and have not needed it until now, when I am trying to installed Whatsapp. I have just hit the 'Installe now' button on Whatsapp's webpage, where I have now got the 'Enter your Microsoft account password' page come up on my mobile. BUT.....what do I do IF I CAN'T REMEMBER MY MICROSOFT PASSWORD?!!

    Please, please help, as I have been desperate to get my WhatsApp page, plus many others back! I have had this problem now for months!!
    Just click on "forgot password."they will help you with it and you shall be able to set a new password.
    The microsoft password needs alphabets, characters and numbers in it. So maybe that's why you dont remember it. But recovering your password is easy.
    holdum333 and RumoredNow like this.
    12-24-2016 12:03 AM

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