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  1. Windows Central Question's Avatar
    hi today i accidently purchased this forza 6 ultimate in store page i didnt know its only playable on XBOX ONE and i dont have an x1 and i dont wanna have 1 now i have wasted my 57$ and dont see A RETURN option anywhere i really appreciate someones help thanks before :X
    butt boy909 likes this.
    12-24-2016 08:11 PM
  2. Indistinguishable's Avatar
    should i call the support??!!whats their email?
    I'd start here, AMIROGG.

    http://www.microsoftstore.com/store/...ContactUsPage/
  3. AMIROGG's Avatar
    @butt boy909
    hi there thanks for your answer , THERE IS NOTHING TO HELP me for Return/Refunds there is NO return option WHAT SHOULD I DO NOW??!

    http://forums.windowscentral.com/e?l...token=fatJZAKV

    &

    https://support.microsoft.com/en-us/...-subscriptions
    in this one it says >> Windows Store purchases: Digital goods are non-refundable unless your service offer or applicable law says youre eligible for a refund.

    in the "Sales and support" page >> http://forums.windowscentral.com/e?l...token=NS4Ky-Zz
    there is a "request a return" link and when i go to link it shows ERROR PAGE WHY??!!!! this error >>>Sorry, there was a problem with your request.
    Return to the Microsoft Store home page.
    12-25-2016 05:14 PM
  4. Krystianpants's Avatar
    I'm curious. How did you purchase it from the store? Xbox only titles show up on xbox store only. I don't even see forza motorsport 6 other than apex which is for PC.

    Can you link me to the page?

    MS does have telemetry on if it was used or not so you should just ask for a refund through billing and explain your story. I ask for the link because it's hard to believe you were actually able to do it.
    12-26-2016 09:32 AM
  5. AMIROGG's Avatar
    I'm curious. How did you purchase it from the store? Xbox only titles show up on xbox store only. I don't even see forza motorsport 6 other than apex which is for PC.

    Can you link me to the page?

    MS does have telemetry on if it was used or not so you should just ask for a refund through billing and explain your story. I ask for the link because it's hard to believe you were actually able to do it.
    hi Krystianpants thats the funny part dude because i did it through the store website not store app and i didnt see the descriptions >>>
    Available on
    Xbox One

    Xbox One
    Capabilities

    Multiplayer Online- 1 to 24 players
    Multiplayer Local- 2 players
    https://www.microsoft.com/en-us/store/p/forza-motorsport-6/bqdsknrcxkkl
    :D now i see it shows just the apex (free) and apex premium and forza 6 soundtrack to buy and i wasnt attentive that fm6 is just for x1 not win10

    i got the ultimate edition :D
    12-26-2016 07:22 PM
  6. AMIROGG's Avatar
    should i call the support??!!whats their email?
    12-26-2016 07:23 PM
  7. Indistinguishable's Avatar
    should i call the support??!!whats their email?
    I'd start here, AMIROGG.

    http://www.microsoftstore.com/store/...ContactUsPage/
    Last edited by Indistinguishable; 12-26-2016 at 09:38 PM.
    12-26-2016 08:18 PM
  8. Krystianpants's Avatar
    I wouldn't be too worried about it. Explain it to them that you bought it through the website because it didn't launch the store app. you didn't realize it was xbox. It was never downloaded or used so a refund shouldn't be an issue.
    AMIROGG likes this.
    12-27-2016 01:06 PM

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