[Windows Central Question]

I have an HP Windows 10 Laptop and about 5 hours ago I made it do a Reset, but still keeping personal files, so not a factory reset. When I checked back on it's progress, the screen was black but at the bottom is a loading icon, it's a cicle of dots spinning. What does this mean? And what will happen if I turn my laptop off then turn it back on?

[slivy58]

What do you mean by "RESET"? Did you just do a "restart" or use a "recovery/reset" option within the settings menu. The dots means it's "busy" and could be applying an update that was waiting in the background to install.

Can try leaving it a bit longer but if that fails to produce results then you may have no choice but to manually power it down. The worst case, a total restore, best case, it'll go through the recovery process restoring your previous version of Windows.

I cannot guarantee the final outcome as I've seen it go both ways, its the luck of the draw at times especially where W10 is concerned.

[holdum333]

Hi ! I agree with my friend @Elky64. If it's still resetting after 5 hours, that's not a good sign. I would also recommend letting it run awhile longer. Resetting W10 is never a sure thing. I hope you created a system rescue drive. As stated by @Elky64, worst case a total restore. Lets hope it completes the refresh/reset!
If you need more help, please join the forum and someone will help you! I have read on the internet that for some users it took 10 hours. Usually 2 to 4 hours is the norm! I hope MS has a plan to make this better in the future!
http://forums.windowscentral.com/ask...community.html
PS I think it has a lot to do with your down load speed!