1. Windows Central Question's Avatar
    I was on my phone and it went off and when i tried to turn it back on again it didn't. I have tried charging it and it wont work or show the low battery symbol.
    01-06-2017 11:51 AM
  2. RumoredNow's Avatar
    Is it possible it shut down due to lack of charge???

    When the phone shuts down for insufficient battery it puts the chip in the battery into a "coma" for a time.


    Plug into the wall charger and just leave the phone. It may take up to several hours for the chip in the battery to "wake up" and for the phone to start charging. At that point it will boot and have about 3-5% battery. Leave it charging until it reaches 100% and then carry on as normal.


    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    xandros9 and Guytronic like this.
    01-06-2017 01:47 PM

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