1. Windows Central Question's Avatar
    I've deleted all my whatsapp backup files except one backed up on 8/1/2017 manually but whenever I'm going to reinstall whatsapp it's restoring backup of 9/1/2017 which doesn't exist & I don't want to restore it either. Please help.
    01-10-2017 11:11 AM
  2. RumoredNow's Avatar
    Sounds like it made an automatic backup...

    Check your App settings.


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    libra89 likes this.
    01-10-2017 12:00 PM
  3. Biswanath Auddy's Avatar
    I checked my settings but where to manage auto backups?
    01-10-2017 12:04 PM
  4. RumoredNow's Avatar
    Don't know... Never used WhatsApp. Likely someone who has will be along in a moment or two.
    01-10-2017 12:17 PM
  5. shmsnh's Avatar
    WhatsApp backup files are saved to the microSD card. It will, by default, use the latest backup folder available there. And, obviously, it cannot backup something that does not exist. Make sure OneDrive backup is disabled, and that you have the correct backup folder in place.

    I've done this several times in the past, and it has always worked for me.
    libra89 likes this.
    01-11-2017 01:27 AM
  6. RumoredNow's Avatar
    ...obviously, it cannot backup something that does not exist...
    Note that on January 10, the user wrote that Whatsapp had a Jan 9 backup. They said it didn't exist and I took that to mean they did not intentionally create it. It was not a future date, but a past one so not impossible. Thus I posited auto-backup was in play.
    01-11-2017 10:34 AM
  7. shmsnh's Avatar
    Note that on January 10, the user wrote that Whatsapp had a Jan 9 backup. They said it didn't exist and I took that to mean they did not intentionally create it. It was not a future date, but a past one so not impossible. Thus I posited auto-backup was in play.
    I understand the sequence of events, but what I'm saying is that WhatsApp does not create hidden backup files, even with auto-backup enabled. All their local backups are stored on the microSD card and can be browsed (and deleted) using any file explorer. That's why I mentioned the OneDrive backup as well, since that may be interfering.

    Has OP changed their WhatsApp number in between?
    RumoredNow likes this.
    01-11-2017 10:57 PM
  8. eastlawyers1's Avatar
    Firstly you should check your settings, if this backup doesn't exist. Can you find your backup on 8/1/2017? If not , maybe you've already lost it . And you should find the third-party software to help you.
    01-12-2017 11:46 PM

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