1. Minh Junior Dinh's Avatar
    Hello, there. When I turned on my phone, I was not greeted by the usual, "Hello, (insert name)". I'm unsure why Windows Hello suddenly stopped working. For context, I own a Lumia 950xl, had it for 3 or 4 months, and purchased it from the official Microsoft Store.
    Attached Thumbnails wp_ss_20170112_0001.jpg  
    01-12-2017 03:38 AM
  2. Minh Junior Dinh's Avatar
    See the winking face? Oh wait, it's not there. Honestly, I don't know why this happened, and I really enjoy the novelty of facial recognition although it's not practical. I hope they develop this technology further, so the efficacy becomes conduicive.
    01-12-2017 03:51 AM
  3. RumoredNow's Avatar
    Was this after the last update?

    I assume you double checked your settings. Have you tried Soft Reset? Tried toggling Hello off, reboot, toggle on and set up again?
    libra89 and Minh Junior Dinh like this.
    01-12-2017 11:13 AM
  4. Minh Junior Dinh's Avatar
    Was this after the last update?

    I assume you double checked your settings. Have you tried Soft Reset? Tried toggling Hello off, reboot, toggle on and set up again?
    Yep, I checked my settings, and Windows Hello is activated. The soft reset fixed the issue... that's weird. I'm positive I tried the soft reset before. Oh well, thanks for the advice ;)
    RumoredNow likes this.
    01-13-2017 03:19 AM

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