1. Windows Central Question's Avatar
    i go into my phones settings and turn off my wifi and turn on my data and i just get nothing at all no e,g,h,2g,3g,4g nothing at all.

    how can i correct this without going back to the store i bought it from?.
    01-17-2017 09:28 AM
  2. gpobernardo's Avatar
    Welcome to Windows Central.

    You may try the following:
    1. Restart your phone.
    2. Perform a soft reset.
    3. Perform a hard reset.
    4. Make sure you have a SIM Card inserted, and that the SIM contact points are clean.
    5. Make sure that you are in an area that has cellular coverage. Are the other phones on the same network in your area working?
    6. Try inserting your SIM Card into a different phone.
    7. If all of those don't work, have your phone replaced (if it is still under the replacement period), or repaired.

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    Guytronic likes this.
    01-17-2017 12:42 PM

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