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  1. Windows Central Question's Avatar
    I bought Lumia 950 XL in your windowsshop in December 2015. I have some troubles with the device now; it swithes off frequently, so it must be repaired.

    I would ask you for:

    - the cpoy of the invoice you sent me a year ago, which I unforunately lost
    - the advice how/where to repaire it.

    Thank you,

    yours

    <Contact information redacted>
    Last edited by Indistinguishable; 01-20-2017 at 08:07 AM. Reason: Contact information removed
    01-20-2017 03:51 AM
  2. libra89's Avatar
    I'm sorry but Windows Central does not sell any phones directly. I would suggest going to B2X support's website to see if they would be able to help you.

    https://support.b2x.com/

    Before that, try factory resetting your phone by going to Settings->System->About and tap "reset phone". Confirm and try to set up again.
    Indistinguishable likes this.
    01-20-2017 07:45 AM
  3. Indistinguishable's Avatar
    I bought Lumia 950 XL in your windowsshop in December 2015. I have some troubles with the device now; it swithes off frequently, so it must be repaired.

    I would ask you for:

    - the cpoy of the invoice you sent me a year ago, which I unforunately lost
    - the advice how/where to repaire it.

    Thank you,

    yours

    <Contact information redacted>
    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    libra89 likes this.
    01-20-2017 08:08 AM

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