[Windows Central Question]

Stays at 0%. Tried it over the 4G network and wifi. Checks and says an update is available. Phone works fine otherwise, including downloading apps from the store. Have seen a lot of others with the same problem.

[charlatan1978]

Hi, are you talking about Windows 10 mobile updates?
If so, then make sure you are using WiFi.
Next, there is a known issue with the progress staying on 0% for a couple of the new Fast ring Insider builds.
If you leave it for an hour or so (depending on your network speed) it should progress.

If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.