1. Windows Central Question's Avatar
    I am*using a surface book and*after*upgrading from build 15007 to 15025 (skipped 15019) both*my touchscreen and touchpad*no longer work (can't even see the cursor on the screen). Even*if I attach a usb mouse, it will only*work for a few seconds*and then stop altogether (cursor will move around but can't click on anything and system makes beeping noises after each click). I have tried reinstalling drivers*by running "SurfaceBook_Win10_161510_0.msi" but even this doesn't work. However,*my mouse and touchscreen will work if I boot into safe mode.
    Arobs45 likes this.
    02-05-2017 09:54 PM
  2. Arobs45's Avatar
    I have the exact same problem... Even if I don't know for the "safe mode" test, which I'll try tonight. Just to mention that the pen is not working either (maybe obvious, as linked to the touch screen ?)

    I tried to update the drive, through the "update menu", and it seems the search went in an inifinite search... Maybe some issue with the drivers update process ?

    PS : I did all the builds, including 15019. The problem appeared with the 15025. Also, in between, I got the "firmware update for SP3". What is the root cause ?
    02-06-2017 04:42 AM

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