1. Windows Central Question's Avatar
    it started yesterday .It was clicking by itself on the screen.i restarted the phone but it was still doing it .i left it and checked it this morning and it was worse its clicking like crazy and i cant do anything .I shut it down for now what can i do ?
    02-14-2017 04:07 AM
  2. Timbre70's Avatar
    Which model? Some Lumia models suffer from phantom touch issues.
    02-14-2017 04:36 AM
  3. pmhgeneral's Avatar
    Had the same problem, what work on my lumia icon was a soft reset, hold both the power button and volume down keep holding until phone restarts then let go.
    02-14-2017 04:57 AM
  4. Ryujingt3's Avatar
    Was the device dropped? I dropped my 1520 and then it started developing phantom touch issues. A hard reset and an update to Windows 10 mobile and it behaves itself much better now.
    libra89 likes this.
    02-14-2017 08:04 AM
  5. Timbre70's Avatar
    Hard reset is always the solution to Windows problem.😊
    03-03-2017 07:26 AM
  6. Ryujingt3's Avatar
    Did the hard reset work?
    03-03-2017 07:32 AM
  7. RumoredNow's Avatar
    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    03-03-2017 02:38 PM

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