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  1. Windows Central Question's Avatar
    Windows 10 came installed on my computer so I don't have a windows 10 disc to try and re-install to get things up and running again. As stated above Cortana and Windows app launch are not working and today I find that Microsoft edge will not stay open.
    Hope you can help

    Edward Fitzgerald
    Last edited by RumoredNow; 02-20-2017 at 12:07 PM. Reason: redacted personal details
    02-20-2017 11:31 AM
  2. RumoredNow's Avatar
    For your own safety, please do not post personal details on open forums.

    You may want to use the recovery on your computer.

    Settings > Update & security > Recovery > Advanced startup

    It's not clear to me, but you say the "Windows app launch" doesn't work... Maybe you mean the Start Button that calls up options and the all app list among other things. In which case you cannot get to Settings that way.

    Try option 7 here:

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    02-20-2017 12:14 PM

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