1. scionluna's Avatar
    Hello,
    I am wondering of anyone else lost the ability to record phone calls on the Phone app in their Windows Phone.
    I noticed this feature was gone the other day and rebooting the phone did not help in restoring the call recording function.
    I am using a Lumia 950 XL running OS 10.0.14393.693.
    Thanks for the help.
    02-24-2017 04:26 PM
  2. mtf1380's Avatar
    Try to do a Power OFF, Power ON cycle...it reset it for me last week when Call Recording would go missing, and a Soft-Reset did not work. This was on Build 15031 (Insider Fast Ring)

    950XL, DS, USA
    02-24-2017 04:49 PM
  3. scionluna's Avatar
    @MTF1830
    A Power OFF, Power ON cycle is turning off the phone and turning it back on immediately, correct?
    I turned off my phone last night to insert an SD card and turned right back on. The Call Recording function is still missing.
    02-25-2017 08:04 AM
  4. izik770's Avatar
    Same issue here. No luck on fixing it. That's is clearly a bug.
    03-14-2017 06:26 AM
  5. 7ghm7's Avatar
    Same issue here as well. Phone did an automatic update the evening of 16 March -- after which "Record" function missing from Phone app, and "Choose the app you want to use to manage recorded phone calls" shows "No compatible apps" within Settings. I've cycled power, and performed a soft reset -- no help. Voice Recorder works fine. Lumia 950XL running Windows 10, OS build 10.0.14393.953.
    03-18-2017 06:43 PM
  6. Lock ninja's Avatar
    And now I'm having this same problem. Hard reset my phone, it came back until the first time it updated. Has anybody found a fix?
    05-30-2017 02:16 AM
  7. ads13's Avatar
    https://aka.ms/Ltaj9g up vote here for request call recording feature to all w10 lumia phones.
    06-12-2017 12:27 PM
  8. ejbrod1's Avatar
    Now experiencing this issue. Have done a soft reset a number of times to no avail.

    Has anyone resolved this issue?
    06-14-2017 07:38 AM
  9. ejbrod1's Avatar
    To follow up, for some reason the record option was restored after a few soft resets
    07-03-2017 05:20 AM

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