1. vEEP pEEP's Avatar
    Hello,

    I am running W10 and an HP 700-149 computer.

    Recently, when I insert a USB key for storage, it is not recognized by my computer. It used to be. My MS band seems to connect and I see it when I choose to safely remove hardware. I tried switching ports - same issue. My Keyboard and Mouse - both USB working. I also tried two different USB keys. These keys work on my laptop.

    But it works sometimes. Might take a reboot.

    I have tried going into device manager and disabling and re-enabling USB items - but it usually means a restart. Refreshing does not work either.

    I have noticed if I do a malware scan (Malware Bytes) and it doesn't complete or is running - it tells me I can't eject the USB key safely because a service is using it. Think this is related?

    Help, suggestions?
    03-04-2017 09:58 AM

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