[Windows Central Question]

needs activation code to activate the phone

[Ryujingt3]

Did you set up your mobile number or email address as part of registering your Microsoft account? You need that so you can verify your identity.

[RumoredNow]

Does the screen look like this?




Click the call support link... Or try these guys: microsoft customer care - Bing

There is/was a help page but it isn't loading for me today: https://support.microsoft.com/en-us/help/2431699


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[Ryujingt3]

What are you trying to activate? As RumoredNow has said, is what they suggested the same as you are referring to?