1. amamprego's Avatar
    am in Ghana i am having a problem with my windows phone i really don't know it had protection key wen i got but i restarted the phone am facing the change of protection key recovery i really don't know what to do
    03-08-2017 12:24 PM
  2. pjhenry1216's Avatar
    i believe you can retrieve the key here: https://account.microsoft.com/devices under your device, it should have an option to click to get the key.
  3. pjhenry1216's Avatar
    i believe you can retrieve the key here: https://account.microsoft.com/devices under your device, it should have an option to click to get the key.
    libra89 likes this.
    03-08-2017 12:57 PM
  4. Ryujingt3's Avatar
    Did the above work to retrieve the key? Can we see the exact error message please?
    RumoredNow likes this.
    03-09-2017 08:14 AM
  5. RumoredNow's Avatar
    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    03-09-2017 06:23 PM

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