1. Windows Central Question's Avatar
    I have W10 on anew desktop. after it took the updates and restart, it showed me an unknown user and my password does not works. What do I have to do?
    03-23-2017 02:44 PM
  2. RumoredNow's Avatar
    Is the user name Darrin DeYoung?

    If so, you are trapped in Demo Mode.

    Take the computer back to the retailer and have them remove Demo Mode and set you up as the System Admin.

    See also: [Tip] Activate Hidden Secret “Retail Demo Mode” in Windows 10 - AskVG


    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    03-23-2017 03:17 PM

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