1. Windows Central Question's Avatar
    My wife has a Lumia 640, purchased in 2015. The phone works fine, makes good photos, is easy to use.

    But now she came to me complaining that the Facebook app refuses to work and refuses to update.

    Windows Store indeed does ont install the app, referencing system requirements. And these requirements now include 2GB of RAM. The Lumia 640 only has 1GB of RAM.

    New Windows phones are basically unavailable; if we change her phone it will have to be Android. But more importantly, I don't really want to change a perfectly working device yet. is there any way to resolve this?
    03-31-2017 08:45 AM
  2. jeffchapik's Avatar
    Try the Facebook beta version. That's what I'm running on my 640.

    http://forums.windowscentral.com/e?l...token=erSa7Tgw
    03-31-2017 11:31 AM
  3. shmsnh's Avatar
    I assume the Lumia 640 is running Windows 10. The app works for me on my Lumia 650 (also with 1 GB RAM) without any warnings about system requirements.

    The facebook app for Windows Phone 8.1 is no longer supported.
    04-01-2017 01:45 AM
  4. Ryujingt3's Avatar
    Unfortunately there is not much you can do. Did you try both the Facebook app from Facebook and the Facebook app from Microsoft?
    04-01-2017 06:31 AM
  5. YoussifAbdElFattah's Avatar
    I just reset my phone "lumia 640xl" to factory setting and after that i reinstalled facebook and it looked different than the one i had before the reset, seemed to be similar to the one on the PC and it has a system requirements of 2GB of RAM and my phone has only 1GB because of this, the app is crashing every time i start it till now with no solution.
    05-10-2017 11:32 AM
  6. shmsnh's Avatar
    I just reset my phone "lumia 640xl" to factory setting and after that i reinstalled facebook and it looked different than the one i had before the reset, seemed to be similar to the one on the PC and it has a system requirements of 2GB of RAM and my phone has only 1GB because of this, the app is crashing every time i start it till now with no solution.
    That should not be the case. I know there is a 2 GB RAM requirement, but it does work on phones with less. The app is not optimised at all, but it's usable in short bursts.
    05-11-2017 12:39 AM
  7. Sedp23's Avatar
    It's not recommended for 1gb phones. It will crash alot i had a 640 and 640 xl it would crash starting up at times and after finally opening it would crash after a minute or 2 of use.

    After i upgraded to the Idol 4s with 4gb of ram, It works fine. It may have a hiccup or 2 launching sometimes but it rarely ever crashes

    Sent from Idol 4s
    05-11-2017 07:50 AM

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