1. ikehobbs's Avatar
    after imputing my account detail, i get a message that activation failed.
    ''we were trying to activate your phone without troubling you about it, but something went wrong, so we need some more information before we can continue. Tap close and we'll explain.''
    when i tap close, it takes me to another page asking me to provide an activation code. please help me out because this is very frustrating
    04-02-2017 10:01 PM
  2. ven07's Avatar
    can you enter the account using a browser on a pc? you might have two-step authentication turned on, which is why it asks for an activation code?

    then again an 'activation code' is only needed when you're trying to activate sth :/
    04-02-2017 10:51 PM

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