1. extrikate's Avatar
    With the most recent update, I have had issues with my email accounts disappearing from Outlook. Additionally, my pinned contacts also disappear from the Start screen and my contacts seem to unlink themselves too.

    I completed a Hard Reset and did not restore, but it still occurs. I'm having to setup my email account (two O365 and one IMAP) several times per day. My Outlook.com address is not affected.

    Any thoughts? Is anyone else having this issue?
    04-05-2017 08:03 AM
  2. extrikate's Avatar
    To clarify, I had all of these email accounts successfully installed in every previous version of W10M and WP8.1.

    Using an Alcatel Idol 4s on build 15063.0
    04-05-2017 08:27 AM
  3. extrikate's Avatar
    Also noticing random duplicates in my contacts. Some are exact copies while others have names only.
    04-05-2017 05:53 PM
  4. Ryujingt3's Avatar
    Silly question but did you make sure the Outlook Mail app on the device is up to date from the Store?
    04-06-2017 03:22 AM
  5. GhostITMG's Avatar
    This has happened to me twice now. This is the must frustrating thing I have dealt with thus far. I have 4 different email accounts and all but the one linked to my login on the phone just disappear. When I resetup the accounts and go to update my notification settings, the accounts now have names like 62F172D1-***** instead of the account name. This needs to get fixed soon!
    04-12-2017 08:36 AM
  6. Ryujingt3's Avatar
    What device and OS version is this happening on?
    04-12-2017 10:16 PM
  7. GhostITMG's Avatar
    What device and OS version is this happening on?
    Well, I was on fast ring, but to be safe, I did a hard reset and went back on production ring. I'm now on 10.0.15063.297 and it just happened again!

    This is what my email accounts look like under notifications now:
    wp_ss_20170510_0001.jpg

    And if you go into the account in notifications, it looks like this:

    wp_ss_20170510_0002.jpg

    I can't find anyway to remove the account remnants. Plus, this just shouldn't be happening.
    05-10-2017 08:06 AM
  8. bulls96's Avatar
    I have had this happen several times on production builds on my Lumia and Surface. Got Google and exchange Accounts
    06-10-2017 10:50 AM

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