1. Windows Central Question's Avatar
    I have tried buying black ops 2 for the xbox one as it is now available on backwards compatible, but the screen keeps saying sorry purchase cannot be completed. I have checked my card details and they are correct and my account has more than enough money but I still keep getting the same notice.
    04-12-2017 09:54 AM
  2. Ryujingt3's Avatar
    Where are you based? If not in the US then the payment will usually fail.
    04-12-2017 10:15 PM

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