1. nick popplewell's Avatar
    I just got a 950XL on the web but it has a password lock on it,how can I get around that? A hard reset ain't work I don't think because id still have to enter a password after the reset wouldn't I? Please let me know your thoughts,any help is much appreciated
    05-08-2017 02:13 PM
  2. MDK22's Avatar
    a HARD RESET should subvert the password ... it'll also wipe the device.
    That would be recommended on a used device, start fresh, install the latest version of WM10, then add apps.
    Search for the (side) key combination for that device, to Hard Reset the device.

    Just a thought, BUT, with a password set on the device ...
    there's a chance you bought a lost or stolen / blacklisted device.
    If so, it (ultimately) may not work.

    Contact the seller for a refund or the unlock code.
    05-08-2017 04:52 PM
  3. meattray's Avatar
    Is it a password lock or the Microsoft reset protection?
    05-08-2017 04:57 PM
  4. nick popplewell's Avatar
    05-08-2017 05:20 PM
  5. nick popplewell's Avatar
    So doing a hard reset wont lock it up,it's not reset protection locked,yet anyway
    05-08-2017 05:22 PM
  6. nick popplewell's Avatar
    It's resetting as we,or I speak,I really hope it works
    05-09-2017 12:16 AM
  7. nick popplewell's Avatar
    I got it,it's open and I'm in man,just have to see if my sim card will work,thanks everyone
    05-09-2017 12:33 AM
  8. nick popplewell's Avatar
    What build should my 950XL be on? It's updating to 15063.251 now
    05-09-2017 11:04 AM
  9. nick popplewell's Avatar
    Ok,thanks for the tip
    05-11-2017 05:09 PM
  10. hui hui's Avatar
    if you fee HARD RESET should subvert the password ... it'll also wipe the device.
    That would be recommended on a used device, start fresh, install the latest version of WM10, then add apps such as Password Safe App
    You can also search for the (side) key combination for that device, to Hard Reset the device.

    Just a thought, BUT, with a password set on the device like Secure Password Storage
    there's a chance you bought a lost or stolen / blacklisted device.
    If so, it (ultimately) may not work.
    Contact the seller for a refund or the unlock code.
    58227ed5612e1.png
    05-18-2017 04:52 AM
  11. nick popplewell's Avatar
    I hard reset it and no,it isn't lost or stolen,i even tracked down the original owner,he just dropped it and busted it and didn't know what was really wrong with it,it works pretty good except the camera doesn't work right and when you turn the volume up and it rings or get a notification it shuts off and I lose service every now and then but for $130 i can live with it
    05-26-2017 02:21 AM

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