Why can I not get Word to set up on Window 10

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Every time I got to reactivate WORD 2016 it will not let me, instead a message comes up that I have to go into Windows Internet Explorer first. How do I do that?
 
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can you post a screenshot of the message?

I'm not sure what you're trying to explain.

Does this happen when you are installing office or when you are trying to open word?
 
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