1. Windows Central Question's Avatar
    My Win10 was giving problems with some unrepairable errors and I was trying to reinstall a clean copy. However I did not have a product key with me and tried to call Microsoft support. All they can say is for me to go back to my reseller to get the product key. My product was previously activated and I am installing back to the same hardware.
    Completely useless OS that crashed and now is giving all the trouble to go back to the reseller to get a product key after 1 year. If I can't get the key, I would have to fork out $$$ to get another copy to reinstall simply because the OS has crashed in the first place!
    Complete unhelpful Microsoft support service which did not even try to offer a suggestion.
    What a rip off... SAD!
    06-04-2017 08:51 PM
  2. charlatan1978's Avatar
    Hi, if you have already activated Windows 10 on the same hardware then you shouldn't need the key.
    After reinstalling a clean Win 10 it should activate.
    How far along are you getting in the process?

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    06-05-2017 03:28 AM

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