1. Windows Central Question's Avatar
    i just downloaded windows 10, and it gets to where the start up logo is and the white dots begin to spin for 1 maybe 2 revolutions, and then they just stop moving, they are frozen, and no matter how long i wait the dots never spin again. after restarting multiple times, it says "restoring previous version of windows." i dont know what to do.
    06-14-2017 04:20 PM
  2. Leonel Funes's Avatar
    Is this a new device? Upgraded OS?

    You might want to either take it back and have them take a look or use a recovery method to roll back to an older/stable version of Windows
    06-15-2017 01:58 AM

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