1. Windows Central Question's Avatar
    tried numerous times . document reader
    07-06-2017 01:27 PM
  2. realwarder's Avatar
    Is there a question in there? Perhaps ask the app developer if you are having issues with an app.
    Laura Knotek and Guytronic like this.
    07-06-2017 02:00 PM
  3. Sagnik Pal's Avatar
    Does it try to charge you $0? Sometimes happens with me too, but I'm able to get through just by the continue button. Or maybe you're serious? Try updating your store app, your phone OS, restart your phone, 'soft-reset' your phone, or anything else basic you can try. Make sure you're signed in with a Microsoft account on your device. Try using a different network (change to another wifi or sim network) Or like realwarder said use the 'Feedback Hub' to ask the developer about the issue, or you may directly contact the developer.

    Although what app is it? If you give me its link maybe I can check the problem out.
    Need Help? ask in the Comments. Hope this helps.
    07-06-2017 02:11 PM
  4. Laura Knotek's Avatar
    Is this an app that only has a free trial? Perhaps you've already used up the trial period and need to purchase the app to continue using it.
    Guytronic likes this.
    07-06-2017 04:38 PM

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