1. haris171's Avatar
    In viber, there is a button called "Back up". It says that this action will backup our chat history to Google Drive. Once the "Back up" button clicked, it shows "preparing" and "uploading" and says Backup completed. But when I searched in my google drive, nothing was uploaded. No any uploaded file in the drive. but something was uploaded somewhere. I don't know where is the uploaded file. Is it uploaded to their (viber) servers? Can someone help me to find the backup file.
    07-16-2017 07:27 AM
  2. Jack Buehner's Avatar
    The backup file is hidden in Google Drive. However, if you want to verify if it is actually being backed up, use the following steps:

    1. Login to your Google Account and visit the Google Drive (http://drive.google.com/)

    2. Go to Gear Icon on the top left corner and choose Settings

    3. On the left side, click on Manage Apps

    You will be able to see and manage all of the apps that are storing data in Google Drive - including Viber
    07-16-2017 08:19 PM

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