1. Windows Central Question's Avatar
    After my kid played with some buttons on my new Surface Laptop, Sleep Mode now comes on anytime I do the two-finger scroll option with the touchpad. I looked in Power options under Control Panel, but don't see a way to fix this?? It doesn't do it if you slowly and gently scroll with two fingers, but if you do it with any speed or do where you "fling" the page up and down, it does. It also does it with the touch screen. Can touch screen and move page up down slowly, but try with any speed, and turns off into sleep mode. Help!
    10-09-2017 11:35 AM
  2. ericmartens's Avatar
    Hey, I was having this exact issue on my Asus Zenbook, I found the answer here on an Acer community site which I would link to, but the spam filter is preventing me?

    Basically, unplug any USB mice and use the keyboard to restart your machine... Windows key + X, then arrow over to "Shut down or sign out->Update and restart". Worked for me, hopefully fixes your issue as well.

    Cheers.
    10-09-2017 10:17 PM

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