1. vEEP pEEP's Avatar
    Hello,

    I have an Idol 4S...but I have not way to contact them because I don't have an account. I could not find a sign up spot.

    The phone number does not work in my region..

    Trying to get some help around desktop Whatsapp and why the phone won't read the QR code....
    alcatelsupport.jpg
    Last edited by vEEP pEEP; 11-18-2017 at 11:40 AM. Reason: add image
    11-18-2017 11:26 AM
  2. Guytronic's Avatar
    Alcatel probably doesn't support the 4S anymore.

    Alcatel
    11-18-2017 02:14 PM
  3. HoosierDaddy's Avatar
    Are you in North America? If so, here is the website: https://alcatelonetouch.us/


    FWIW MS is still selling the unlocked version in the US: http://forums.windowscentral.com/e?l...token=rf1g3a6o
    Guytronic likes this.
    11-19-2017 05:34 PM
  4. fatclue_98's Avatar
    Alcatel probably doesn't support the 4S anymore.

    Alcatel
    I'm not sure they ever did.
    Nate W, libra89, xandros9 and 2 others like this.
    11-19-2017 07:16 PM
  5. Nate W's Avatar
    Did you try anything on this site?
    HoosierDaddy likes this.
    11-20-2017 01:46 AM
  6. vEEP pEEP's Avatar
    Did you try anything on this site?
    Yes, I did - I tried to login but could not. Also could not find an email address to contact. But the link shared gave me a contact screen - gave that a go!
    11-28-2017 12:08 AM
  7. Ryujingt3's Avatar
    What exactly is the issue with the phone? Sorry, I read it and I still don't understand.
    libra89 likes this.
    11-28-2017 04:54 AM
  8. vEEP pEEP's Avatar
    What exactly is the issue with the phone? Sorry, I read it and I still don't understand.
    The phone help - I could not find the contact info. I was going to ask about THIS issue.

    https://forums.windowscentral.com/al...281.1439087459
    11-28-2017 08:03 PM
  9. Nate W's Avatar
    The phone help - I could not find the contact info. I was going to ask about THIS issue.

    https://forums.windowscentral.com/al...281.1439087459
    Contact them and if you have twitter bring it up there. The only way this can be fixed by the looks of it, is through a firmware update. I'll bet my tmobile idol 4s on that.
    fatclue_98 likes this.
    11-28-2017 08:53 PM
  10. fatclue_98's Avatar
    Contact them and if you have twitter bring it up there. The only way this can be fixed by the looks of it, is through a firmware update. I'll bet my tmobile idol 4s on that.
    If you think Alacatel is going to issue a firmware update based on Twitter traffic, I'll see your Idol and raise you 10 iPhones.
    Nate W and Guytronic like this.
    11-30-2017 10:01 AM
  11. Nate W's Avatar
    Ha! Stalemate
    fatclue_98 likes this.
    11-30-2017 01:16 PM
  12. vEEP pEEP's Avatar
    Contact them and if you have twitter bring it up there. The only way this can be fixed by the looks of it, is through a firmware update. I'll bet my tmobile idol 4s on that.
    I'd love that! Really I would....but I don't think the 4 of us will make a difference...but I will try!
    fatclue_98 likes this.
    11-30-2017 11:34 PM
  13. vEEP pEEP's Avatar
    Anyone contact Alcatel?
    https://twitter.com/alcatelmobile
    ?
    12-06-2017 10:57 PM

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