1. Windows Central Question's Avatar
    Hi all,

    Having an issue with my Surface Precision Mouse not responding. From time to time, it just kind of freezes up for a couple seconds before returning for normal. I have not been able to isolate any reason for this, but have tried numerous things such power management of both it and the bluetooth dongle. For such a premium device, I'm baffled by this. Can anyone offer up some advice on preventing this from happening?

    Derek
    04-08-2018 03:29 PM
  2. spicypadthai's Avatar
    Sounds like the BT connection is dropping. BT, in general, should be better than it is but that's another discussion. Have you tried it on a different system? Maybe try it wired, too. If you don't have the same problem on another system or when it's wired, then it's the BT connection.
    04-09-2018 03:40 PM

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