1. Windows Central Question's Avatar
    Hello everyone!

    My Dell Inspiron laptop was running windows 10 and I did another USB installation of windows 10 over it via Boot Menu(where we press F12 after powering up). After complete installation the windows, I could see all my previous files (Desktop files, Documents etc.) but I was unable to OPEN them or COPY them to another location. After a few days, my C drive has shrunk down in size. It was originally 50GB but now it shows as 20GB. 30GB is lost somehow. It doesn't showup as unallocated space in 'Disk Management' either.

    My valuable pictures and videos are lost in the process. Is there any way to recover them?

    I hope my question is clear. If further clarification is needed, please ask and I would explain it. ANY HELP would be much appreciated!
    06-18-2018 04:20 AM
  2. midnightfrolic's Avatar
    At this point, your only option would be data recovery. prepare to spend a small fortune. Try this before using the computer any further. Turn it off and stop using it. As using it may overwrite the sectors where data used to be, making it more difficult to recover.

    Edit: search around your city for data recovery shop.
    Last edited by midnightfrolic; 06-18-2018 at 10:01 AM.
    06-18-2018 09:06 AM
  3. Stuart William's Avatar
    Only option here is to go a good data recovery software. However that will also only work if your files have not been overwritten. Some good software you can try are Stellar data recovery, kroll ontrack or prosoft. Let me know if you were able to recover your data.
    09-28-2018 01:14 AM

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