1. Martins L950's Avatar
    My Lumia950 is out guarantee. B2X is charge me 9,99€ only to put a question in support. Someone know something about that? If I need to inform B2X about wm10 malfunction I need to pay?
    09-21-2018 08:05 AM
  2. nate0's Avatar
    Weird. Maybe that is the only way they can stay in business.
    09-21-2018 01:49 PM
  3. Martins L950's Avatar
    Pay to help B2X team to improve windows? I think to report windows problems, like I want do, I shouldn't pay..
    09-21-2018 02:49 PM
  4. nate0's Avatar
    I totally agree. Though they are a mostly a third party warranty repair for Hardware. What would they have to do with Microsoft Windows improvement? You send them a device and they either replace it replace the defective part. I am not certain of what changes or improvements they could even bring to Microsoft at this point for Windows 10 mobile. Instead of sending them the info over chat, email them maybe?
    09-21-2018 03:41 PM
  5. Martins L950's Avatar
    Nate, do You know to who I can communicate the errors related with w10m? I already tried to communicate to Microsoft support and I was forwarded to b2x. I understood MSFT no longer provides any kind of support do W10M or Lumia devices.
    09-21-2018 06:46 PM
  6. Martins L950's Avatar
    Email is not available too.
    09-21-2018 06:57 PM
  7. nate0's Avatar
    Nate, do You know to who I can communicate the errors related with w10m? I already tried to communicate to Microsoft support and I was forwarded to b2x. I understood MSFT no longer provides any kind of support do W10M or Lumia devices.
    Depends on the error. Only place you might find help would be here or the XDA forums. What is the error in detail?
    fin11 likes this.
    09-21-2018 10:41 PM
  8. Martins L950's Avatar
    Some sites stop working in edge. For example:

    https://m.olx.pt/

    I contacted the olx support and they told me the problem is in the edge.
    09-22-2018 06:50 AM
  9. nate0's Avatar
    B2X supports neither Edge or olx.pt. I would not contact B2X for that. Also, unless that error is linked to a Edge bug that gets squashed in a future patch for W10M you might see that behavior for a while. Try a different browser? Monument Browser, or UC?
    fin11 and libra89 like this.
    09-22-2018 10:21 AM
  10. Martins L950's Avatar
    I have tryed. Not working too. September update not solved the problem.
    09-22-2018 11:20 PM
  11. xandros9's Avatar
    Your best shot is probably Feedback but I wouldn't get my hopes up.
    nate0 likes this.
    09-25-2018 11:26 AM
  12. Ryujingt3's Avatar
    Unfortunately your issue is just another nail in the coffin of Windows Phone. It isn't an Edge issue per se and it isn't a phone issue either. It's an 'MS doesn't care about you issue' and no amount of emails or telephone calls to customer support will ever change that.
    09-27-2018 10:13 AM

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