01-03-2019 04:20 AM
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  1. Windows Central Question's Avatar
    Windows Central Question
    Im new in windows phone, I bought microsoft lumia 535 not dual sim, but I really disappointed, it really bad bad bad choose, anyway, I face problem with sign in to my account, it says we're having trouble signing in. even the date and time are updated, I try many things like reset.
    any idea please? or how I can switch to android or ubuntu touch or tizen?
    thank you
    Moha
    10-04-2018 03:21 AM
  2. TechFreak1's Avatar
    TechFreak1
    Ambassador
    Moderator
    Go to settings and update, you most likely need to update it to Windows Mobile 10.

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    fin11 likes this.
    10-04-2018 07:19 PM
  3. mohmsslk's Avatar
    mohmsslk
    in phone and update says: Your phone is up to date. Also I can not install windows upgrade advisor because I need to sign in and til this moment I can not sign in, also I van not sign in to massenger and says it is old version.....
    any idea?
    10-05-2018 11:47 AM
  4. TechFreak1's Avatar
    TechFreak1
    Ambassador
    Moderator
    Originally Posted by mohmsslk
    in phone and update says: Your phone is up to date. Also I can not install windows upgrade advisor because I need to sign in and til this moment I can not sign in, also I van not sign in to massenger and says it is old version.....
    any idea?
    Try signing into the store app only and see how that goes?

    Also what error message do you get?
    10-05-2018 08:30 PM
  5. mohmsslk's Avatar
    mohmsslk
    I cn not sign in store and says: we´re having trouble signing in and after give me the number error is 80070057.
    I can not sign in for any app, I tried many times anf the same error
    10-06-2018 03:33 AM
  7. TechFreak1's Avatar
    TechFreak1
    Ambassador
    Moderator
    Originally Posted by mohmsslk
    I cn not sign in store and says: we´re having trouble signing in and after give me the number error is 80070057.
    I can not sign in for any app, I tried many times anf the same error
    A little late but did you have an active data connection?
    01-03-2019 04:20 AM
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