1. vEEP pEEP's Avatar
    Hello,

    My HP Elite x3 does not want to auto focus anymore with the main camera. If an object is close, like taking a picture of my hand it focuses. Remains blurry. Anything like a store front or further, it won't auto focus. I tried to manually focus - it won't. Front camera is not having this issue.

    Clicking the screen to make it auto focus does nothing. You see the area you touched the screen

    This happens with WhatsApp, Instagram, Camera 366, 365, and the MS phone app

    Suggestions?
    10-22-2018 08:56 PM
  2. gdg111's Avatar
    Did you ever get a response. My phone is doing the same thing. Any help is appreciated
    10-28-2018 08:46 PM
  3. vEEP pEEP's Avatar
    Sadly, no response!

    Email HP????

    Did you ever get a response. My phone is doing the same thing. Any help is appreciated
    11-04-2018 12:22 PM
  4. gdg111's Avatar
    Nothing at all.
    11-05-2018 07:52 AM
  5. Ryujingt3's Avatar
    This is an obvious answer, but does factory resetting fix the issue?
    11-05-2018 09:18 AM
  6. gdg111's Avatar
    It does not. Thank you for replying.
    11-11-2018 07:13 PM
  7. Kevin Rush's Avatar
    I know this doesn't help you, but I don't have the problem. The reason I say this is because I think these sort of comments are read by some people as a universal problem for everyone. In this case, I don't have this problem, nor any problems at all with my Elite X3.
    I hope you find a fix.
    11-12-2018 07:34 AM
  8. Ryujingt3's Avatar
    It does not. Thank you for replying.
    Can you post a video of it? Maybe that can help us.
    11-12-2018 08:10 AM
  9. gdg111's Avatar
    For whatever reason it now works fine. Thanks for offering to help.
    11-12-2018 09:23 PM
  10. Kevin Rush's Avatar
    For whatever reason it now works fine. Thanks for offering to help.
    I hope you didn't discourage anyone from enjoying the amazing, beautiful, and wonderful user experience of Windows Mobile Phone.
    Best wishes,
    Kevin
    fin11 likes this.
    11-13-2018 01:11 AM
  11. Ryujingt3's Avatar
    For whatever reason it now works fine. Thanks for offering to help.
    That's good to hear. What happened? Did you get any updates or anything that may be the reason it now works?
    11-13-2018 09:31 AM

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